Abela
Airline Catering
“Wings4u2fly has had an
amazing impact on the motivation and confidence within
our management teams throughout the UK…Our business
has gone from strength to strength …incredible
change in extremely short time-scales...."
When we came across Abela they were
an international privately owned company with over 30,000
employees worldwide in 40 countries and with annual
sales exceeding $1billion dollars.
The UK senior management
team were beset with problems, infighting, politics,
logistical problems, you name it. There was a lot of
distrust and frustration in a blame culture. A real
nightmare.
Then in May 2001 Wings4u2fly took the entire
UK senior management team through a two-day “Stop
The World” experience. We empowered the leaders
with a unique business and human model to permanently shift their attitudes and behaviours.
Here's what happened:
- Stopped fire fighting.
- Listened without defence and confrontation.
- Sickness went down.
- Retention went up.
- Moved from a projected £2½million loss to £½million
profit in just 3 months.
- Achieved more in 6 months than in the last 30 months prior to
Wings4u2fly
- Customers and suppliers were thrilled. They had never seen such a dramatic change in a company
before.
An incredible FIVE-FOLD increase in
effectiveness!.
In March 2002 Abela met the stringent requirements for
both ISO2020 and ISO9001 thus becoming the first airline
caterer IN THE WORLD to hold both certifications.
In July 2002 The Observer newspaper published a long
complimentary article. Then in Dec 2002 Abela scooped
the Excel award for Excellence in recognition of high
standards of service at Gatwick airport.
In short, the turnaround was nothing
short of a miracle.
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ACG
Ltd
Jazz provided consulting services
on our behalf to Natwest, Reuters, and Abbey Life.
Everyone who knows him praises him; he is likeable and friendly.
Steve O'Donnell, Director
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Nokia
Telecommunications
Major project to redesign information infrastructure
for all departments at the UK Head Office. The data structures had organically
grown over TEN years of phenomenal company
growth.
Obtained “buy-in” of traumatic
changes from senior managers, including proposing new business processes and
procedures. . Penned letters to the
whole community at head office on behalf of MD, Deputy
MD, and the IT Manager.
"Jazz was contracted as a full-time consultant and Project Manager on a complex and sensitive project involving Nokia's data. Jazz has shown himself to be competent and professional with an extremely calm and mature attitude to his business duties and colleagues."
John Ward, UK IT Manager
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Banque
Paribas
Key part of £220 million project
in this investment bank to relocate exotic trading floor
applications and equipment to modern new building.
High-level liaison with cross-functional teams in ultra
high-pressure trading environment.
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Microsoft Corporation
Delivery of training module to explain the
fundamentals of information management using Windows Explorer.
"A very good atmosphere and enjoyment level. One of the
best use of materials I have ever seen."
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Istel
Ltd
Istel was one of Europe's largest software houses under the leadership of Michael Edwardes.
"Jazz can be relied upon to produce
results on time... conscientious and enthusiastic."
Frank Dixon
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Abbey
Life Headquarters
Total restructuring of the electronic
information security matrix on the company's servers. This
was part of a multi-million project to rollout 3,000
"intelligent" laptops to field representatives.
Assisted consultants at PA Consulting to gain clarity of complex business processes.
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Exotic
Farm Produce
One of the UK's largest suppliers
of exotic farm produce supplying all the major grocery
retailers such as Tesco, etc. Advised Chairman and senior
staff how to rationalise production-tracking processes
in existing facility, prior to relocation to brand-new
facility.
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Intergraph
(GB) Ltd
Intergraph have been the world's premier automated graphic design company for decades serving clients such as BP, Shell, British Gas, as well as smaller but highly prestigious clients.
Jazz transformed our customer relations
process through his "Hell's Bells"
alarms system to dramatically improve response to customer
issues.
Geoff Hall, Director
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Yo! Sushi & others
The exuberant Simon Woodroffe is the founder, owner, and creative driving force behind the famous Yo! Sushi chain of restaurants. He has also appeared on TV's "Millionaire Mind" program.
Jazz shared the stage with Simon Woodroffe and people like Duncan Bannatyne at the UK's Wembley Conference Arena. Many know Duncan as one of the panelists in the TV show "Dragons Den". He also happens to be the 20th richest person in Scotland.
This is what people who were at an earlier taster session said about Jazz (they had never met him before):
Jazz is a great natural speaker. From one who knows. Simon Woodroffe
Jazz... you have a genuine deep respect for your fellow human beings. I just know you can make a huge difference to the world because you've got a lot to give and you have the ability to change people's outlook. Emma Peters
...immediately got my attention... very warm and sincere... Jazz has class, wit and a great sense of humour... will impact 1000's of lives. Tricia Shastri
...entertaining, articulate and passionate... funny too and I love your dry sense of humour... confident and at the same time humble. Steve Oxlade
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Ecademy Ltd
Ecademy is a global community of online business professionals. There are members in almost every country in the world. Jazz wrote a guide to explain ethical principles of using Ecademy to advance one's business or career.
The guide was very well received around the world. Here is what the Chairman of Ecademy had to say to his Chief Executive, UK Regional Director, and other senior executives all around the globe:
Truly a remarkable piece of work and a contribution on a huge scale to the growth of our global family. Utterly brilliant. This is a very significant document in our journey. We should make it a viral download worldwide.
Thomas Power, Chairman of Ecademy.
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Digital Equipment Corporation (DEC)
At the time DEC was the 2nd largest computer corporation behind the giant IBM. Jazz was engaged in training people in the use of DEC's products.
Excellent results with outstanding client feedback. Nomination for European Award for Excellence.
Laurence Plater
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ACS
APT Ltd
Created professional and streamlined working environment by implementing a centralised call tracking and management utility, and producing professional audit templates, reports and processes.
Gained complete trust of Managing Director, and other board members, as well as staff.
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MSB
International
"Jazz represented our company at multi-national Blue-Chip clients... excellent professionalism...
great maturity, loyalty and honesty throughout."
Grant Hunnisett, Division Manager
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